A different bit of news from us today, not that you can escape it anywhere at the moment. We just wanted to keep you updated on how LOGO will operate during the Coronavirus outbreak.
Our aim during this time is to continue to deliver a high level of service whilst simultaneously keeping Team LOGO healthy.
Will service levels change?
We’re pleased to say that our service levels are currently unchanged, however we’re also aware that the outbreak is a rapidly changing situation.
Over the next week, our sales staff will be working from home and you will be able to contact them in the normal way.
We’re confident that we have the systems and processes in place to maintain our high level of service to you, whilst also taking care of our most important asset, our team.
Should the situation change we’ll update you.
How are we checking the progress of the outbreak?
We’re continuing to follow advice from Public Health England, the WHO and both the local and national government on the situation.
If you have two minutes, we’d urge you to read the government guidelines, which are regularly updated.
W hat are we doing to ensure Team Logo won’t be affected?
Our teams receive regular updates about the latest guidance and we’re continually taking steps to stay ahead of the situation and are exceeding the advised standards on cleaning and hygiene in order to keep the team healthy.
Will this affect stock availability?
Currently our catalogue stock levels are well supported, regardless of where in the world an item was manufactured. Having upped stock levels last year to counteract any effects of Brexit, we have been advised that they aim to cover between 2-4 months of stock and sometimes more on top-selling items. In addition, most brands hold between 2-4 months of stock in UK/European warehouses.
What happens next?
Our aim is to provide you with timely, open and honest communication throughout this period, because we’re all in this together!
Thank you for your continued support.
March 16, 2020
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